Information We Collect

If you reach out to inquire about corporate floral arrangements or gift services, we gather information you supply willingly. This may include your name, company name, email, phone number, delivery addresses, and any specific floral requirements. Payment details are collected as part of orders, though transactions are securely handled by our payment partners.

For corporate clients, we might also collect extra business data like company registration details, preferred delivery times, and budgeting needs to tailor our service to your organization.

Our site automatically gathers technical details when you browse, such as IP address, browser type, device information, and your navigation through the site. We use this to enhance site performance and understand how visitors discover our offerings.

How We Use Your Information

We primarily use your personal data to process floral orders and deliver excellent customer support. This includes order handling, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also analyze information to improve our services and the website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom

Information Sharing and Disclosure

Haven Glade Crest respects your privacy and does not sell personal information to third parties. We share data only when necessary to deliver our services or when legally required.

We may disclose essential information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they supply to us.

We may disclose data when required by law, a court order, or a government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards. This encompasses protected data storage, encrypted communications, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may have the right to access, rectify, delete, or limit how your data is used.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

This site uses cookies and comparable technologies to enhance how you browse and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings in your browser options. Note that turning off some cookies might impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only Haven Glade Crest and our site. We are not accountable for the privacy practices of third-party sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major changes occur, the "Last Updated" date at the top of this policy will be updated.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we process your information, please reach out to us.